Healthcare Operations Manager

10 hours ago


Walnut Creek, California, United States John Muir Health Full time
Job Summary:

The Manager Administrative Operations and Registration will oversee the daily operations of oncology services, ensuring compliance with internal standards and regulatory requirements. This role reports to the Executive Director of Oncology and collaborates with other managers, staff, and an interdisciplinary team to standardize policies and procedures.

Key Responsibilities:
  • Organize and direct daily operations, including office, facilities, and registration functions.
  • Collaborate with leadership and staff to recommend adjustments and updates to policies and procedures.
  • Ensure adherence to John Muir Policies and procedures.
  • Work collaboratively with providers and an interdisciplinary medical and ancillary staff.
  • Develop and implement quality improvement initiatives.
  • Manage and analyze data to identify opportunities for improvement.
  • Communicate effectively with diverse skill sets and personalities.
Requirements:
  • Bachelor's degree in a Health or Human Services Related field - required.
  • Master's degree in a Health or Human Services Related field - preferred.
  • 5 years Leadership in a healthcare environment - required.
  • 3-5 years' experience in an Oncology environment - required.
  • 5 years experience in a registration or call center environment - preferred.
Preferred Skills:
  • Working knowledge of oncology operations.
  • Ability to work in a service culture environment.
  • Excellent communication skills.
  • Ability to prioritize and lead multiple demands.
  • Strong interpersonal skills.
Work Environment:

Exempt Salaried (United States of America)

Pay Range:$99,133.00 - $148,700.00

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