Bilingual Call Center Agent

1 week ago


Harrisburg, Pennsylvania, United States Abel Personnel Full time

Are you passionate about delivering exceptional customer service and fluent in multiple languages? We are seeking a Bilingual Call Center Agent to join our team at Abel Personnel.

Salary Range: $18/hour with opportunities for career growth

Job Summary
  • Customer Service Excellence: Provide friendly and efficient support to resolve customer inquiries effectively
  • Problem Solving: Document and address customer issues, manage accounts, and process payments with care and accuracy
  • Tech Support Expertise: Help customers navigate online and mobile app issues with confidence and expertise
  • Conflict Resolution: Handle disputes and appeals with professionalism, ensuring every customer feels valued
  • Teamwork: Collaborate in a fast-paced environment where your energy and enthusiasm create a positive impact

Requirements:

  • Education: High School Diploma or GED
  • Language Skills: Fluent in English and another language, with excellent communication skills
  • Multitasking: Skilled at managing multiple priorities in a fast-paced setting
  • Dependability: Able to pass a drug test and background check
  • Local Residency: Reside within 25 miles of the East Shore of Harrisburg, PA
  • Availability: Ready to work an 8-hour shift between 9 AM and 6 PM


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