Bilingual Call Center Agent
1 week ago
Are you passionate about delivering exceptional customer service and fluent in multiple languages? We are seeking a Bilingual Call Center Agent to join our team at Abel Personnel.
Salary Range: $18/hour with opportunities for career growth
Job Summary- Customer Service Excellence: Provide friendly and efficient support to resolve customer inquiries effectively
- Problem Solving: Document and address customer issues, manage accounts, and process payments with care and accuracy
- Tech Support Expertise: Help customers navigate online and mobile app issues with confidence and expertise
- Conflict Resolution: Handle disputes and appeals with professionalism, ensuring every customer feels valued
- Teamwork: Collaborate in a fast-paced environment where your energy and enthusiasm create a positive impact
Requirements:
- Education: High School Diploma or GED
- Language Skills: Fluent in English and another language, with excellent communication skills
- Multitasking: Skilled at managing multiple priorities in a fast-paced setting
- Dependability: Able to pass a drug test and background check
- Local Residency: Reside within 25 miles of the East Shore of Harrisburg, PA
- Availability: Ready to work an 8-hour shift between 9 AM and 6 PM
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