Customer Service Liaison for Inbound Calls

6 days ago


Harrisburg, Pennsylvania, United States WOTM - Partners Professional Full time
Job Opportunity

A renowned Call Center in Harrisburg, PA is seeking skilled professionals to handle customer inquiries. As a key contact point, you will update client files and provide support via inbound calls. The role offers a competitive starting salary of $17 per hour, with 90% dedicated to resolving customer issues and 10% focused on follow-up calls.

About the Company

WOTM - Partners Professional excels in professional placements, working closely with clients to match their hiring strategies with ideal candidates. Our team combines experience and expertise to deliver exceptional results in Executive Placement, Accounting & Finance, Human Resources, and Administrative Support areas. We leverage various modalities, including direct hire, contract-to-hire, contingent, and 'Smart Hire.'

Key Responsibilities

The successful candidate will be responsible for:

  • Handling inbound calls and resolving customer queries efficiently
  • Updating client files to ensure accurate information
  • Maintaining a high level of customer satisfaction through effective communication
Benefits

This temporary-to-permanent position offers excellent benefits once converted to a permanent role, including remote work options. WOTM - Partners Professional prioritizes employee growth and development, ensuring a supportive environment that fosters success.



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