Spa Service Representative

7 days ago


Norwalk, Connecticut, United States Hand & Stone - Norwalk and Orange CT Full time
About UsHand & Stone Massage and Facial Spa is a national franchise with over 500 locations across the US and Canada. We specialize in massage, facials, and hair removal services. Our team is dedicated to providing an outstanding customer experience.

Job SummaryWe are seeking a highly motivated and organized Spa Associate to join our team at Hand & Stone - Norwalk and Orange CT. As a key member of our staff, you will be responsible for ensuring our customers receive exceptional service and support. Your role will involve meeting sales goals, developing detailed knowledge of our menu of services, and upholding spa cleanliness standards.

Responsibilities
  • Meet membership sales goals and maintain a high level of customer satisfaction.
  • Detailed knowledge of the menu of services, including massages, facials, and hair removal treatments.
  • Provide excellent customer service to members and guests, building relationships that last.
  • Capable of working flexible hours, including weekends and evenings.
  • Effectively communicate sales, promotions, and service options with clients.
  • Uphold spa cleanliness standards and maintain a safe working environment.
  • Bring a positive and energetic attitude to work each day.
  • Answer phones, schedule appointments, and file documents as needed.

Benefits
  • Competitive compensation package, including hourly wage and commissions.
  • Ongoing training and development opportunities to advance your career.
  • Flexible scheduling to accommodate your lifestyle needs.
  • A fun and supportive work environment that encourages teamwork and growth.
  • Employee discounts on products and services.


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