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Customer Outreach Specialist

2 months ago

Wichita, Kansas, United States Cerulean Consulting Inc. Full time
Job Summary

Cerulean Consulting Inc. is seeking a highly motivated and customer-focused individual to join our team as a Customer Outreach Associate. This role involves contributing to outreach initiatives, promoting enrollment programs, and supporting customers in their enrollment journey.

Key Responsibilities
  • Develop and implement outreach strategies to engage with community members and promote enrollment programs.
  • Provide exceptional customer service by answering questions, addressing concerns, and offering support throughout the enrollment process.
  • Verify customer eligibility and ensure accurate application processing.
  • Collaborate with the Customer Outreach Associate team to evaluate program effectiveness and recommend improvements.
Requirements
  • High school diploma or equivalent preferred.
  • Previous experience in sales, community outreach, or customer-facing roles.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Flexibility to work a varied schedule, including evenings and weekends.

Cerulean Consulting Inc. is an equal opportunities employer.