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Client Relationship Manager
2 months ago
We are seeking a highly skilled Client Relationship Manager to join our team at Thrive Skilled Pediatric Care LLC. As a key member of our business development team, you will be responsible for cultivating and managing relationships with our clients and their families, as well as with our healthcare partners.
Key Responsibilities- Relationship Building: Develop and maintain strong relationships with our clients, their families, and our healthcare partners to ensure exceptional customer service and satisfaction.
- Business Development: Identify and pursue new business opportunities to drive growth and revenue for the company.
- Client Onboarding: Coordinate the onboarding process for new clients, ensuring a seamless transition and excellent customer experience.
- Communication: Serve as the primary point of contact for clients and healthcare partners, providing timely and effective communication to address their needs and concerns.
- Team Collaboration: Work closely with our clinical and operational teams to ensure alignment and effective communication to meet client needs.
- Education: Bachelor's degree required or equivalent work experience.
- Experience: Minimum of 2 years of sales or service experience in a fast-paced environment, with a proven track record of building long-term relationships and driving business growth.
- Skills: Excellent interpersonal and communication skills, with the ability to work independently and as part of a team. Proficient in MS Office and other systems.
Thrive Skilled Pediatric Care LLC is a leading provider of clinical home care services to children with complex medical needs. We are committed to delivering high-quality care and exceptional customer service to our clients and their families. Our team is passionate about making a difference in the lives of our clients and their families, and we are seeking like-minded individuals to join our team.