Team Supervisor

2 weeks ago


Raleigh, North Carolina, United States Insomnia Cookies Full time


As a Team Supervisor at our bakery, you will take charge of the operations during your shift, ensuring a seamless experience for our customers. Your leadership will be pivotal in managing the flow of business and creating a positive atmosphere for both staff and guests.

Your proactive approach will encompass not only order management and customer engagement but also the pride that comes from leading a dedicated team to deliver exceptional service.


BENEFITS OF BEING A TEAM SUPERVISOR:
  • Flexible part-time schedules
  • Daily pay options, allowing you to access your earnings promptly
  • Paid time off for vacations and illness
  • Comprehensive training and mentorship programs
  • Pet insurance for your beloved animals
  • Job security with a rapidly expanding and respected brand
  • Opportunities for career advancement
  • A vibrant and enjoyable team environment
  • Employee discounts and complimentary treats during shifts

KEY RESPONSIBILITIES:
  • Deliver outstanding customer service and high-quality products to enhance guest experiences.
  • Assist store management by overseeing operations during your shift, sharing important updates, monitoring productivity, and ensuring team accountability to company standards.
  • Organize and assign tasks related to baking, cashiering, packaging, and cleaning while guiding the team.
  • Collaborate with and support your team members.
  • Maintain a safe and clean environment for guests and staff, adhering to food safety protocols.
  • Handle cash transactions and deposits responsibly.

QUALIFICATIONS:
  • Minimum of 1 year in a customer service-oriented position.
  • Experience with Point of Sale systems.
  • Excellent communication, time management, and interpersonal skills.
  • Friendly, approachable, and patient demeanor.
  • Detail-oriented with a focus on achieving results.
  • Ability to inspire and motivate team members through example.
  • Capability to lift up to 40 lbs.
  • Must be legally eligible to work in the United States and at least 18 years old.

About Us:

Insomnia Cookies began as a simple idea in a college dorm room and has since evolved into a beloved brand known for its delicious cookie offerings. With over 270 locations worldwide and a commitment to innovation, we continue to redefine the cookie experience for our loyal customers.

Join us in our mission to create delightful moments through our warm, freshly baked cookies.


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