Onsite Event Coordinator
3 weeks ago
Fooda is a dynamic and growing company that provides workplace food programs in over 20 major US cities. We are currently seeking a skilled Event Coordinator to join our team in the Chicago market.
This is an excellent opportunity for candidates with a hospitality or events background who are eager to learn about food service, work with great customers, and support a broad network of excellent local restaurants.
Key Responsibilities- Support Fooda events in a variety of capacities, including setup, teardown, cleaning, problem-solving, and ensuring high-quality customer experiences.
- Gain competency with Fooda's technology and standard operations procedures.
- Problem-solve for issues such as incorrect orders, late deliveries, late restaurant arrivals, or email communication errors.
- Troubleshoot technical issues with point-of-sale systems, onsite technology, and TV menu boards.
- Conduct onsite Fooda promotions and mobile app coaching.
- Provide real-time customer service to resolve issues promptly and directly with consumers.
- Facilitate audits of restaurant event setups to ensure consistency and high quality.
- Escalate issues to the Operations Manager when necessary to keep them informed or help problem-solve.
- You must love building relationships with customers and enjoy providing excellent customer service.
- You are friendly, high-energy, and enjoy interacting with other people.
- You are tech-savvy and will be comfortable in a fast-paced start-up environment.
- You are resourceful, exhibit grace under pressure, and know you're capable of finding solutions.
- You are a strong communicator and self-starter.
- You are organized and detail-oriented, with a Type-A personality a plus.
- You're someone who knows the local territory and can get around efficiently in your own car.
- You're looking for a steady part-time job (5-25 hours per week) during regular business hours and value flexibility.
- Prior catering or serving experience is strongly preferred.
- Competitive wages
- 401k Retirement Savings Plan with company match
- Long-term opportunities for advancement within Fooda
- Networking opportunities for work or career with local restaurants
- A fulfilling and challenging work experience, plus free food
Must be authorized to work in the United States on a full-time basis. No phone calls or recruiters, please.
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