Onsite Event Coordinator

3 weeks ago


Los Angeles, California, United States Fooda Full time
Job Overview

Fooda is a dynamic and growing company that provides workplace food programs in over 20 major US cities. We are currently seeking a skilled Event Coordinator to join our team in the Chicago market.

This is an excellent opportunity for candidates with a hospitality or events background who are eager to learn about food service, work with great customers, and support a broad network of excellent local restaurants.

Key Responsibilities
  • Support Fooda events in a variety of capacities, including setup, teardown, cleaning, problem-solving, and ensuring high-quality customer experiences.
  • Gain competency with Fooda's technology and standard operations procedures.
  • Problem-solve for issues such as incorrect orders, late deliveries, late restaurant arrivals, or email communication errors.
  • Troubleshoot technical issues with point-of-sale systems, onsite technology, and TV menu boards.
  • Conduct onsite Fooda promotions and mobile app coaching.
  • Provide real-time customer service to resolve issues promptly and directly with consumers.
  • Facilitate audits of restaurant event setups to ensure consistency and high quality.
  • Escalate issues to the Operations Manager when necessary to keep them informed or help problem-solve.
Requirements
  • You must love building relationships with customers and enjoy providing excellent customer service.
  • You are friendly, high-energy, and enjoy interacting with other people.
  • You are tech-savvy and will be comfortable in a fast-paced start-up environment.
  • You are resourceful, exhibit grace under pressure, and know you're capable of finding solutions.
  • You are a strong communicator and self-starter.
  • You are organized and detail-oriented, with a Type-A personality a plus.
  • You're someone who knows the local territory and can get around efficiently in your own car.
  • You're looking for a steady part-time job (5-25 hours per week) during regular business hours and value flexibility.
  • Prior catering or serving experience is strongly preferred.
What We Offer
  • Competitive wages
  • 401k Retirement Savings Plan with company match
  • Long-term opportunities for advancement within Fooda
  • Networking opportunities for work or career with local restaurants
  • A fulfilling and challenging work experience, plus free food

Must be authorized to work in the United States on a full-time basis. No phone calls or recruiters, please.


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