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Field Service Technician

2 months ago

Fremont, Ohio, United States PERRY proTECH Full time
Job OverviewPERRY proTECH is seeking a skilled Field Service Engineer to join our team in providing top-notch technical support to our clients. As a Field Service Engineer, you will be responsible for troubleshooting and resolving technical issues with customer copiers and office technology. If you have a passion for problem-solving and a strong technical background, we encourage you to apply for this exciting opportunity.Key Responsibilities
  • Provide client support and troubleshooting on all Imaging equipment in assigned geographic territory
  • Install Imaging equipment in the field and provide training to clients
  • Work with sales in discussing service-related issues
  • Assist other technicians with complex service calls as needed
  • Assist Service Leadership on special projects
  • Provide after-hours service on emergency calls when needed to maintain quality, reliability, and uptime for clients
  • Remain current on training, manufacturer updates, and product knowledge in order to support all PERRY proTECH equipment
  • Maintain tool kit, supplies, and accurate inventory for assigned territory
Requirements
  • Minimum of a High School diploma or GED required.
  • 2 years of experience troubleshooting equipment or equivalent experience
  • Mechanical aptitude
  • Electronic/electrical troubleshooting knowledge
  • Must be able to lift up to 50 lbs