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Patient Services Associate

2 months ago

Stockbridge, Georgia, United States Pediatrix Full time
Job Summary

Pediatrix Medical Group is seeking a highly skilled and detail-oriented Patient Services Associate to join our team. As a key member of our clinical support staff, you will play a vital role in ensuring the smooth operation of our medical office.

Responsibilities
  • Front Desk Operations: Greet and direct patients to their appointments, manage the daily clinic schedule, and maintain accurate patient records.
  • Communication and Coordination: Interface with corporate departments, respond to patient inquiries, and coordinate office communication flow.
  • Administrative Support: Assist physicians and administrators with business and patient care responsibilities, including scheduling appointments and preparing billing sheets.
  • Customer Service: Provide exceptional customer service, communicate effectively with patients and families, and demonstrate a caring attitude.
  • Financial Management: Collect co-pays, deductibles, and other payments, reconcile patient payments, and maintain accurate financial records.
Requirements
  • Education: High School diploma or equivalent required.
  • Experience: Three years of recent experience in a medical office setting preferred.
  • Skills: Strong communication and organizational skills, ability to prioritize tasks, and proficiency in computer software.
  • Qualifications: Ability to work cooperatively in a team environment, handle stressful situations, and maintain patient confidentiality.
Benefits and Compensation

Pediatrix Medical Group offers a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) plan, and employee stock purchase plan. We also offer continuing education assistance, various discount programs, and a positive work environment.

Pediatrix is an Equal Opportunity Employer and welcomes qualified applicants from diverse backgrounds. We are committed to providing a safe and inclusive work environment for all employees.