Assistant Manager
2 weeks ago
Job Title: Assistant Manager
Job Summary:
The Tile Shop is seeking an experienced Assistant Manager to join our team. As an Assistant Manager, you will play a key role in leading our sales team to achieve sales goals and providing exceptional customer service.
Responsibilities:
- Lead and develop a high-performing sales team to achieve sales goals and objectives.
- Train and coach employees on sales techniques, product knowledge, and customer service skills.
- Proactively greet customers and develop lasting relationships to drive sales and customer loyalty.
- Sell tile and related products to exceed customer expectations and achieve sales goals.
- Learn and use knowledge of all store and warehouse operations to provide exceptional customer service.
- Lead by example to achieve sales goals and maintain a positive work environment.
- Learn the installation process and products to educate customers and provide expert advice.
- Track established store sales goals and provide regular updates to management.
- Provide customers with updates on product delivery status and maintain professional standards to protect The Tile Shop brand.
- Develop schedules for Associates and Warehouse Personnel to ensure efficient store operations.
- Maintain inventory accuracy and use good business practices at all times.
- Perform other duties as assigned by management.
Requirements:
- 1+ years of experience in retail management.
- Previous sales experience and proven ability to build, develop, and motivate a sales team.
- Strong work ethic with a drive to exceed expectations and achieve sales goals.
- Work well with others in a fast-paced, commission sales environment.
- Open to learning and growing independently and from feedback.
- Lead with a positive attitude and contagious enthusiasm.
- Detail-oriented and highly organized.
- Sense of Design: put together various styles, colors, and textures.
- Basic mathematical and computer skills.
- Ability to read, write, and speak in English.
- Previous experience in a related field preferred.
Benefits:
- Competitive Pay with Unlimited Earning Potential.
- Individual Career Growth Opportunities & Excellent Training.
- Competitive & Comprehensive Benefit Package.
- HSA Employer Contributions.
- 401(k) Plan with employer matching.
- Team Focused Work Environment.
The Tile Shop is an Equal Opportunity Employer.
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