Service Representative Professional
4 days ago
VRC Companies is seeking an experienced Service Representative Professional to provide exceptional customer service and support to our clients. As a key member of our customer service team, you will be responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience.
Responsibilities:
- Provide timely and effective responses to customer inquiries via phone, email, and chat.
- Address customer complaints and resolve issues promptly and professionally.
- Collaborate with internal teams to ensure seamless customer experience.
- Stay up-to-date on product knowledge and services offered by VRC Companies.
Requirements:
- High school diploma or equivalent required; bachelor's degree preferred.
- At least 2 years of experience in customer-facing role.
- Excellent communication and problem-solving skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Proficiency in MS Office and CRM software.
Estimated Salary:
The estimated salary for this position is $50,000 - $70,000 per year, depending on qualifications and experience.
VRC Companies offers a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.
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