Food Service Professional

1 month ago


Reno, Nevada, United States Peppermill & Western Village Full time
Job Description

The Food Server will provide the guest with effective, efficient, friendly service to ensure their return visit.

Duties:

  • Sincerely greets each Guest at his/her tables within 3 minutes.
  • Makes eye contact with each table.
  • Knows the script and hours/days of operation.
  • Completes pre, running, and post shift side work requirements.
  • Able to communicate clearly with guests.
  • Understands the ingredients and preparation of all menu items and is able to relate that information to the guest in a clear and concise manner.
  • Competent in the operation of POS system.
  • Knowledge of all coupons and specials.
  • Serves beverages and ensures that glasses are full throughout the meal.
  • Continuously maintains a neat, clean, organized, safe, and comfortable environment for our guests and employees.
  • Adheres to all department requirements, including proper food safety protocols.
  • Practices required sanitation procedures.
  • Responsible for maintaining required levels of supplies in the outlet.
  • Supports the company culture expectation on delivering 4 diamond service.
  • Responsible for the complete service of the table.
  • Genuinely thanks the guest and completes the transaction.
  • Adheres to all internal controls, policies and procedures.

Qualifications:

  • Minimum of 1 year previous food serving experience is preferred.
  • Able to communicate clearly with guests in English.
  • Must be able to balance a food tray, weighing up to 25 pounds.
  • Must be at least 21 years of age.

About Peppermill & Western Village:

We are a leading restaurant chain that values excellent customer service and a clean, safe environment for our guests and employees.



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