Customer Care Associate
2 weeks ago
The Todd Hoffman Agency, founded in 2014, is a dedicated independent insurance provider focused on delivering tailored and comprehensive insurance solutions. We prioritize understanding our clients' objectives, risks, and needs to ensure they are well-prepared for any unforeseen circumstances. Our mission is to provide reassurance and protection, fostering a secure environment for our clients.
We are looking for a meticulous and dependable Licensed Insurance Support Representative (ISR) to become a part of our team. This position is crucial to our growth strategy, and you will collaborate closely with the agency owner. The role offers a competitive hourly wage ranging from $18 to $25, along with potential bonuses based on individual performance.
We value our team members and provide a nurturing and cooperative work atmosphere. You will have the chance to advance your career with us, engage in team-building initiatives, and significantly impact our clients' experiences. If you seek a fulfilling career where you can contribute meaningfully and be part of a vibrant team, we invite you to explore this opportunity.
Benefits:- Hourly Base Salary Based on Experience
- Paid Time Off (PTO)
- Hands-on Training
- Schedule: Monday - Friday (8am - 5pm)
- Professional Development Opportunities
- Advancement Possibilities
- Develop and sustain strong client relationships.
- Deliver thorough insurance education and support.
- Identify opportunities to present additional products to clients.
- Accurately process insurance policy payments.
- Maintain precise client records.
- Prepare and issue insurance documentation promptly.
- Research insurance renewals to secure competitive rates.
- Active Property and Casualty License is required.
- Previous experience in the insurance sector is preferred.
- Strong attention to detail and ability to manage multiple tasks.
- Proficiency in relevant computer software and applications.
- Collaborative and positive team player.
- Motivated to achieve personal and professional objectives.
- Effective written and verbal communication skills.
- Professional demeanor and respect in the workplace.
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