Experienced Field Operations Specialist
4 days ago
As a Senior Field Technician at Renewal Claim Solutions of Upstate New York, you'll be responsible for delivering exceptional service to our customers. With a focus on customer satisfaction and teamwork, this role is perfect for someone who enjoys variety, problem-solving, and leadership.
We're seeking a skilled and motivated individual to join our team as an Experienced Field Operations Specialist. In this role, you'll have the opportunity to work in the field, interacting with customers and providing top-notch service.
Key Responsibilities- Deliver services such as estimations, deliveries, on-site cleanings, and drapery rehanging to meet customer needs.
- Handle rush orders and last-minute deliveries with ease, ensuring timely completion and customer satisfaction.
- Mentor and guide junior staff members, sharing your expertise and knowledge to help them succeed.
- Step into the Field Operations Manager role when needed, taking charge of operations and ensuring smooth execution.
- Lead by example, demonstrating excellent communication skills, attention to detail, and a commitment to excellence.
- High school diploma or equivalent; technical or vocational training a plus.
- Previous experience in field services or a similar role, with a strong understanding of delivery principles.
- Leadership skills, including the ability to motivate and guide a team.
- Excellent communication and interpersonal skills, with the ability to interact effectively with customers and colleagues.
- Quick thinking and problem-solving skills to tackle challenges efficiently.
- A valid driver's license and clean driving record.
- A competitive salary of $25.00 - $28.00 per hour, based on experience.
- Health, Dental & Vision Insurance to protect your well-being.
- 401(k) with company match to help you save for retirement.
- Paid Time Off (PTO) to balance work and personal life.
- Life Insurance to provide peace of mind for you and your loved ones.
- Employee discounts to enjoy company perks.
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