Welcome Center Representative
7 days ago
Job Description
- As the front-line representative of our Welcome Center, you will be responsible for greeting members, answering phone calls, providing information, and promoting membership sales.
- You will work closely with the Membership Director to ensure seamless operations and provide exceptional member experiences.
- This role requires excellent communication skills, attention to detail, and the ability to work effectively in a fast-paced environment.
Responsibilities
- Greet members and guests professionally and efficiently
- Answer phone calls within 3 rings and respond to inquiries
- Process membership sales, registrations, and transactions accurately
- Manage cash handling, file documentation, and administrative tasks
- Maintain a professional appearance and adhere to company policies
Requirements
- High School Diploma or equivalent required; Associate Degree in Business or related field preferred
- Minimum 1 year experience in customer service and/or sales
- Excellent communication and interpersonal skills
- Strong organizational and time management skills
- Ability to work under minimal supervision and make sound decisions
Benefits
- Average salary: $25-$30 per hour, depending on experience
- Opportunities for professional growth and development
- Complimentary use of YMCA facilities
- Paid training and certification programs
We Offer
- A supportive and inclusive work environment
- Competitive pay and benefits package
- Opportunities for advancement and career growth
- A sense of fulfillment and purpose in making a positive impact in our community
About Our Organization
The Metro YMCA of the Oranges is a leading non-profit organization serving Sussex County, New Jersey. We are committed to creating a welcoming and inclusive environment for all members and staff. If you are a motivated and customer-focused individual who shares our values and passion for making a difference, we encourage you to apply for this exciting opportunity.
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