Welcome Center Representative

7 days ago


Hamburg, New Jersey, United States Metro YMCA of the Oranges Full time

Job Description

  • As the front-line representative of our Welcome Center, you will be responsible for greeting members, answering phone calls, providing information, and promoting membership sales.
  • You will work closely with the Membership Director to ensure seamless operations and provide exceptional member experiences.
  • This role requires excellent communication skills, attention to detail, and the ability to work effectively in a fast-paced environment.

Responsibilities

  • Greet members and guests professionally and efficiently
  • Answer phone calls within 3 rings and respond to inquiries
  • Process membership sales, registrations, and transactions accurately
  • Manage cash handling, file documentation, and administrative tasks
  • Maintain a professional appearance and adhere to company policies

Requirements

  • High School Diploma or equivalent required; Associate Degree in Business or related field preferred
  • Minimum 1 year experience in customer service and/or sales
  • Excellent communication and interpersonal skills
  • Strong organizational and time management skills
  • Ability to work under minimal supervision and make sound decisions

Benefits

  • Average salary: $25-$30 per hour, depending on experience
  • Opportunities for professional growth and development
  • Complimentary use of YMCA facilities
  • Paid training and certification programs

We Offer

  • A supportive and inclusive work environment
  • Competitive pay and benefits package
  • Opportunities for advancement and career growth
  • A sense of fulfillment and purpose in making a positive impact in our community

About Our Organization

The Metro YMCA of the Oranges is a leading non-profit organization serving Sussex County, New Jersey. We are committed to creating a welcoming and inclusive environment for all members and staff. If you are a motivated and customer-focused individual who shares our values and passion for making a difference, we encourage you to apply for this exciting opportunity.



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