Parking Operations Supervisor
4 days ago
Overview
SP+, a leading Metropolis company, specializes in artificial intelligence for the real world. Our team utilizes computer vision to provide innovative parking solutions.
We are the largest parking network in America, with over 23,000 employees working at more than 4,000 locations across North America and Europe.
Parking is evolving rapidly. At SP+, we're reinventing parking experiences by making them seamless and efficient. This enables us to give people back their most valuable resource – time.
Responsibilities
- Assist in improving client and customer satisfaction through various programs.
- Manage day-to-day activities of assigned parking locations effectively.
- Support Facility Managers with assigned duties.
- Provide exceptional customer service.
- Maintain and repair parking equipment and perform general maintenance tasks as directed.
- Report accidents, policy violations, safety hazards, or unusual incidents to Facility Managers.
- Clean up debris, spills, and other hazardous materials promptly.
- Be available for substitution in any position when needed.
- Familiarize yourself with the garage layout and major roads in the area.
- Complete additional tasks as required.
Requirements
To succeed in this role, you must be able to fulfill each essential duty satisfactorily. The requirements listed below represent the necessary knowledge, skills, and abilities.
Education and Experience: A high school diploma or equivalent, along with a minimum of one month's related experience or training, or an equivalent combination of education and experience.
Communication Skills: Clearly articulate thoughts; listen attentively; respond thoughtfully to questions.
Customer Service: Maintain a positive attitude; respond promptly to requests for assistance.
Adaptability: Adapt to changes in the work environment; handle unexpected events, delays, or changes effectively.
Judgment: Demonstrate sound judgment and accurate decision-making.
Licensing: Possess and maintain a valid state-issued driver's license with a current address and acceptable driving record.
Physical Demands: Regularly sit, stand, walk, use hands and fingers, and talk while performing job duties.
Sometimes required to climb or balance, stoop, kneel, or crouch. Lift and/or move objects weighing up to 25 pounds. Specific vision abilities include close vision, peripheral vision, and ability to adjust focus.
Salary and Benefits: Earn $17.00 - $19.00 per hour, plus participate in comprehensive benefits packages including medical, dental, vision, flexible spending accounts, short-term/long-term disability insurance, life insurance, accident insurance, 401(k), and paid time off.
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