Creative Event Coordinator and Retail Ambassador

5 days ago


Lenexa, Kansas, United States Michaels Stores Full time

About the Role

As a Creative Event Coordinator and Retail Ambassador, you will play a vital role in delivering exceptional customer experiences and driving sales growth at Michaels Stores. You will be responsible for planning and coordinating events, providing top-notch customer service, and promoting our products to customers.

Key Responsibilities:

  • Plan and execute events such as kids' birthday parties, craft classes, and other activities that engage customers and drive sales.
  • Provide outstanding customer service by helping customers find what they need, answering questions, and resolving issues.
  • Upsell and cross-sell our products to customers, promoting our loyalty program and private label credit cards.
  • Work effectively with store teams to achieve sales goals, maintain a clean and organized store environment, and meet operational objectives.
  • Participate in visual merchandising and floor resets to create an engaging shopping experience for customers.

Requirements:

  • Excellent communication and interpersonal skills, with the ability to work effectively with customers, colleagues, and management.
  • 1-2 years of retail or customer-facing experience, preferably in a creative or arts-focused environment.
  • Demonstrated ability to work in a fast-paced environment, meet sales targets, and maintain a high level of productivity.
  • Basic math skills and accuracy in handling cash and operating a point-of-sale system.
  • Able to work a flexible schedule, including evenings, weekends, and holidays.

What We Offer:

  • A competitive salary range of $ $45,000 - $60,000 per year, based on experience and location.
  • A comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.
  • Ongoing training and development opportunities to enhance your skills and advance your career.
  • A dynamic and supportive work environment that fosters creativity, teamwork, and personal growth.

EEO Statement:

Michaels Stores is an equal opportunity employer committed to diversity and inclusion. We welcome applicants from all backgrounds and perspectives.



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