Insurance Customer Service Representative

4 weeks ago


San Antonio, Texas, United States Fred Loya Insurance Full time

At Fred Loya Insurance, we're seeking a skilled Insurance Customer Service Representative to join our team in San Antonio, TX. As a key member of our team, you will be responsible for delivering exceptional customer service to our clients, ensuring their needs are met with professionalism and expertise.

This is a full-time position with a competitive salary range of $40,000 - $60,000 per year, depending on experience. In addition to a competitive salary, we offer a range of benefits, including:

  • Bonus pay
  • Paid training
  • Paid holidays
  • Paid vacation days
  • Paid Sick days
  • Health / Dental / Vision/ Life and other plans available/ 401K Matching
  • Opportunity for rapid career growth advancement
  • Performance evaluations every 6 months
  • Immediate positions available

As an Insurance Customer Service Representative, you will be responsible for a variety of tasks, including:

  • Data entry
  • Scan documents
  • Upload Mail, faxes and e-mails to file management system
  • Operate telephone to answer and screen calls
  • Processing outbound certified letters
  • Greet persons entering the establishment, determine nature and purpose of visit, and direct or escort to destination

To be successful in this role, you will need to possess excellent customer service skills, be able to communicate effectively with clients and colleagues, and be able to work in a fast-paced environment. You will also need to be able to pass State Licensing Requirements and have a high school diploma or equivalent.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is looking for a new challenge, we encourage you to apply for this exciting opportunity.



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