Building Ambassador
3 weeks ago
About the Position
The Building Ambassador is a key member of our team, responsible for providing exceptional customer service and ensuring a positive experience for residents, guests, and visitors at our 25-story condominium.
We are seeking a professional, friendly, and approachable individual to join our front desk team. As a Building Ambassador, you will be the face of our community, greeting and assisting residents, guests, and visitors, and providing information about our building and its amenities.
Key Responsibilities
- Greet and assist residents, guests, and visitors with a warm and welcoming demeanor.
- Provide information about our building and its amenities, including events, services, and facilities.
- Answer phone calls and respond to emails, ensuring prompt and professional communication with residents, guests, and visitors.
- Manage front desk operations, including handling inquiries, directing calls or visitors to the appropriate contacts, and maintaining accurate records of visitor logs and service requests.
Requirements
- Previous experience in a front desk, concierge, or customer service role, preferably in a residential or hospitality setting.
- Strong communication and interpersonal skills, with the ability to interact effectively with residents, guests, and team members.
- Excellent organizational skills and attention to detail.
- Ability to handle multiple tasks and work well under pressure.
- Proficiency in using office software and building management systems.
- Professional appearance and demeanor.
- Basic understanding of building operations procedures.
Benefits
- Estimated salary: $40,000 - $55,000 per year, depending on experience.
- Medical insurance options.
- Dental insurance options.
- Vision insurance options.
- 401K matching program.
- 10 paid holidays.
- 17 PTO days.
- Advancement opportunities.
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