Catering Operations Manager

6 days ago


Orlando, Florida, United States Puff 'N Stuff Catering Full time

About Puff 'n Stuff Catering & Events

Puff 'n Stuff Catering & Events has been a premier full-service catering and events company in Central Florida since 1980. With a strong presence on the West Coast, we're recognized as a national leader in the industry.

We're seeking an experienced and driven individual to join our team as a Catering Service Manager. As Department Leader for the service side of the operation, you'll oversee a team of supervisors, servers, bartenders, event chefs, and other service roles to execute events with precision.

Key responsibilities include:

  • Employee Management
    • Interview, hire, and orient new staff members
    • Conduct performance reviews and provide feedback
    • Counsel employees and handle terminations when necessary
  • Training and Development
    • Create and deliver training materials and methods
    • Develop multimedia visual aids and presentations
    • Evaluate company needs and plan training programs accordingly
  • Scheduling and Administration
    • Schedule and oversee labor for events
    • Manage event-based budgets and make strategic decisions to control costs
    • Review and approve staff hours and payroll

The ideal candidate will possess excellent leadership and communication skills, with the ability to work well in teams and manage multiple priorities. A clear understanding of state and company regulations is essential, particularly when serving alcohol.



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