Fitness Studio Ambassador

1 week ago


Bellingham, Washington, United States Basecamp Fitness - Bellingham Full time
About the Role

We are seeking a highly motivated and enthusiastic Ambassador to join our team at Basecamp Fitness - Bellingham. As an Ambassador, you will play a critical role in delivering exceptional customer service and driving sales growth.

Key Responsibilities
  • Assist the Fitness Manager in developing and implementing strategies to achieve studio targets
  • Provide exceptional customer service, including greeting members, handling inquiries, and resolving issues
  • Ensure seamless execution of front desk systems and operating procedures, including member check-in, cash handling, and customer care
  • Maintain a safe and clean facility, adhering to daily cleaning checklists and maintenance schedules
  • Promote retail products and educate members on their benefits
  • Meet monthly sales targets through personal selling, ambassador coaching, and lead generation
  • Complete daily shift reports and maintain accurate CRM system notes
Requirements
  • High school diploma or equivalent required; college degree or related experience preferred
  • 2+ years of customer service or retail experience; 1+ year of sales experience required
  • 1+ year of management experience preferred; 2+ years of lead generation and community outreach experience preferred
  • Ability to work in a fast-paced environment, adapt to new systems, and maintain a positive attitude
What We Offer

Basecamp Fitness - Bellingham offers a dynamic and supportive work environment, opportunities for growth and development, and a competitive compensation package.


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