Customer Service Liaison
4 weeks ago
Job Description
As a Customer Relations Representative with David Meisenheimer State Farm, you will be responsible for delivering exceptional client experiences that drive the growth of a successful insurance agency. You will be part of a team that genuinely enjoys helping others and serving as a resource to our customers.
We are seeking a highly motivated and empathetic individual who is passionate about providing outstanding customer service. If you have a strong desire to make a positive impact and are driven to succeed, we encourage you to apply.
Responsibilities:
- Manage customer inquiries and resolve issues in a timely and professional manner.
- Maintain accurate and up-to-date client records.
- Assist with customer retention strategies to ensure long-term relationships.
- Engage in needs-based sales conversations to identify opportunities for growth.
- Collaborate with other departments to ensure seamless customer satisfaction.
Qualifications:
- Excellent communication and problem-solving skills.
- Previous experience in customer service is preferred.
- Attention to detail and accuracy are essential.
- Prompt and reliable service is expected.
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