Customer Service Associate

4 weeks ago


East Saint Louis, Illinois, United States Rent-A-Center Full time
{"Job Title": "Customer Account Representative", "Job Description": "

About the Role:

As a Customer Account Representative at Rent-A-Center, you will be responsible for providing exceptional customer service to our customers. Your primary goal will be to ensure that our customers have a positive experience with our products and services. You will be working closely with our sales teams to assist customers in finding the right products for their needs and providing them with excellent customer service.

Responsibilities:

  • Provide friendly and top-notch customer service through "white glove" service with a servant's heart in our stores and in customers' homes and obtain new rental orders when needed on the sales floor and over the phone.
  • Deliveries & Pickups: Opportunity to get out of the store and display a winning spirit through safe and compliant loading/unloading and installation of products, while following all handling and transportation procedures as well as keeping vehicles clean and properly maintained as assigned.
  • Merchandising: Maintain an inviting store with organized product and cleanliness with both customers and fellow coworkers in mind by refurbishing merchandise to like new condition and keeping showroom dusted, vacuumed and organized.

Requirements:

  • High school diploma or equivalent.
  • Must be at least 18 years of age.
  • Valid state driver's license and good driving record.
  • Ability to lift and move product such as furniture, electronics, and appliances.
  • Great communication and customer service skills.

Benefits:

  • Full-time employment with a consistent schedule.
  • Award-winning culture with opportunities for advancement.
  • Great benefits, including medical, dental, vision, life insurance, and more.

What We Offer:

  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A competitive salary and benefits package.

If you're a motivated and customer-focused individual who is looking for a rewarding career, we encourage you to apply today", "lang_code": "en"}



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