Admissions Coordinator

5 days ago


West Yarmouth, Massachusetts, United States Mayflower Place Nursing and Rehabilitati Full time
About the Role

The Admissions Coordinator is a key member of the healthcare team at Mayflower Place Nursing and Rehabilitati, responsible for managing the day-to-day operations of the admissions process. This role involves coordinating with healthcare providers, handling inquiries, processing admissions paperwork, and ensuring a smooth transition for new residents.

Key Responsibilities
  • Assist with managing the admissions process from initial inquiry through to admission, ensuring a seamless experience for prospective residents and their families.
  • Serve as the primary point of contact for referrals and inquiries, providing information about the facility, answering questions, and facilitating tours for prospective residents and their families.
  • Complete and maintain accurate admission paperwork and documentation, including temporary face sheets, demographic information, payer source verification, and insurance details.
  • Ensure all necessary paperwork is completed accurately and in a timely manner, including pre-move and post-move documents.
  • Maintain and update referral logs, waiting lists, and other relevant records, ensuring that all information is accurately entered into the electronic medical record (EMR) system.
  • Work with various departments to prepare for new admissions, including ensuring room readiness and coordinating welcome gifts.
  • Maintain and analyze data related to admissions, discharges, and satisfaction surveys.
  • Assist the Director of Admissions with marketing efforts, outreach activities, and maintaining relationships with referral sources.
  • Support the development and implementation of the annual marketing plan for the facility.
  • Ensure compliance with federal, state, and local regulations regarding admissions and documentation.
  • Stay informed about industry trends and best practices related to admissions and skilled nursing facilities.
Requirements
  • Bachelor's degree in Healthcare Administration, Business Administration, or a related field preferred.
  • Minimum of 2 years of experience in healthcare admissions.
  • Excellent communication, interpersonal, and organizational skills.
  • Strong understanding of regulatory requirements and admissions processes.
  • Relevant certifications in healthcare administration or related fields are a plus.


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