Admissions Coordinator
2 hours ago
About Us:
Maplewood Senior Living is a leading operator of premier senior living communities across 6 states, featuring two distinguished brands: Maplewood and Inspír. Our mission is to provide personalized and thoughtful services in independent living, assisted living, and memory care.
Overview:
The Admissions Coordinator is responsible for managing the day-to-day operations of the admissions process for Maplewood at Mayflower Place Nursing and Rehabilitati. This role involves coordinating with healthcare providers, handling inquiries, processing admissions paperwork, and ensuring a smooth transition for new residents.
Key Responsibilities:
- Assist with managing the admissions process from initial inquiry through to admission, ensuring a seamless experience for prospective residents and their families.
- Serve as the primary point of contact for referrals and inquiries. Provide information about the facility, answer questions, and facilitate tours for prospective residents and their families.
- Complete and maintain accurate admission paperwork and documentation, including temporary face sheets, demographic information, payer source verification, and insurance details.
- Ensure all necessary paperwork is completed accurately and in a timely manner, including pre-move and post-move documents.
- Maintain and update referral logs, waiting lists, and other relevant records. Ensure that all information is accurately entered into the electronic medical record (EMR) system.
- Work with various departments to prepare for new admissions, including ensuring room readiness and coordinating welcome gifts. Print and distribute face sheets to all relevant departments.
- Maintain and analyze data related to admissions, discharges, and satisfaction surveys.
- Assist the Director of Admissions with marketing efforts, outreach activities, and maintaining relationships with referral sources. Support the development and implementation of the annual marketing plan for the facility.
- Ensure compliance with federal, state, and local regulations regarding admissions and documentation.
- Stay informed about industry trends and best practices related to admissions and skilled nursing facilities.
Education/Experience/Licensure/Certification:
- Bachelor's degree in Healthcare Administration, Business Administration, or a related field preferred
- Minimum of 2 years of experience in healthcare admissions
- Excellent communication, interpersonal, and organizational skills. Strong understanding of regulatory requirements and admissions processes.
- Relevant certifications in healthcare administration or related fields are a plus.
Why You'll Love Working with Us:
- Innovative Culture: We are a group of smart, forward-thinking and compassionate pros dedicated to enhancing the lives of our residents through service excellence, creative and meaningful programs and continuous innovation.
- HEART: We recognize Humor, Empathy, Autonomy, Respect and Trust as core values that guide our work.
- Growth Opportunities: We promote and foster career development and continuous learning.
- Work-Life Balance: We value autonomy, flexibility and a family-friendly supportive workplace.
- Competitive Comp and Benefits: We offer a competitive compensation package, bonus, health insurance, 401K with match, paid time off, and more.
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