Restaurant General Manager

4 days ago

Jacksonville, Florida, United States Circle K Stores, Inc. Full time
Restaurant General Manager Job Summary

This position is responsible for managing the day-to-day operations of a Company operated Restaurant. The Restaurant General Manager has full responsibility for the business including people, operations, and financial metrics. This position reports directly to the Restaurant District Manager.

Key Responsibilities:
  • Provides excellent guest service in a fast and friendly manner; coaches and corrects team members as necessary
  • Recruits, interviews, selects, hires, and completes onboarding for all positions
  • Maintains a clean restaurant environment by cleaning and performing general housekeeping duties. Delegates job responsibilities and shift duties and follows up to ensure completion
  • Establishes build to's and maintains the production management system
  • Directs team and ensures all food items are prepared and served in accordance with all Brand, Company, and health department regulations
  • Supervises and coaches team members to follow guidelines for food preparation and production management
  • Ensures team members are properly trained on Brand and Company standards on an ongoing basis
  • Cascades all relevant information and maintains communication board
  • Implements new Brand campaigns and conducts new product training
  • Ensures product quality, food safety, and operational standards are met
  • Monitors and ensures accuracy of all cash, sales, and inventory control records
  • Communicates as required with Restaurant District Manager
  • Responsible for completing all daily, weekly, and period paperwork, inventory counts, cash counts, truck orders, schedules, and any other administrative duties as required
  • Guarantees a safe environment for team members and guests by following all government laws and safety codes, and reports facility issues to maintenance
  • Completes reports on all incidents following our 5-minute rule policy
  • Ownership for all financial and operational metrics, resulting in a profitable restaurant
  • Conducts team member check in's and provides positive feedback badges in Workday; uses recognition to reinforce positive behaviors and performance
  • Implements progressive discipline to address deficiencies in performance or failure to adhere to company policies or regulatory requirements
  • Responsible for training a Restaurant Assistant Manager to be capable of successfully operating the restaurant in the absence of the Restaurant General Manager
  • Lives our Company values: One Team, Do the Right Thing, Takes Ownership, Play to Win
Benefits:
  • Medical, Dental, Vision, Term Life and AD&D plans
  • Flexible spending and health savings accounts
  • Short-Term and Long-Term Disability
  • Vacation, Holiday, Personal, and Sick paid time off
  • Matching 401(k)
  • Tuition Reimbursement
  • Stock Purchase Plan
  • Employee Discount Program
  • Discount Meal Benefit
  • Wellness Plan
  • Mobile Phone Benefit
  • Quarterly incentive plan
  • Wait periods may apply

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