Operations Manager

3 days ago


Jersey City, New Jersey, United States Gregorys Coffee - NJ Full time
Overview

Gregorys Coffee - NJ is seeking a highly skilled Store Director to lead our team at our Paramus location. As a key member of our management team, you will play a critical role in ensuring the success of our business.

This is a hands-on role that requires a strong leader who can motivate and inspire their team to achieve exceptional results. You will be responsible for overseeing all aspects of store operations, including customer service, sales, labor, and inventory management.

Job Description

The Store Director is responsible for leading a high-performing team to deliver exceptional customer experiences and drive business growth. Key responsibilities include:

  • Leadership and Management: Provide guidance, coaching, and development opportunities to your team to ensure they have the skills and knowledge needed to succeed.
  • Customer Service: Foster a culture of excellent customer service by leading by example and empowering your team to provide personalized experiences.
  • Sales and Revenue Growth: Develop and implement strategies to increase sales and revenue, while maintaining or improving profitability.
  • Labor and Inventory Management: Oversee labor scheduling, employee development, and inventory management to ensure optimal store performance.
Requirements

To be successful as a Store Director, you will need:

  • A bachelor's degree in business administration, hospitality, or a related field.
  • At least 3 years of experience in retail management, with a proven track record of success.
  • Excellent leadership and communication skills, with the ability to motivate and inspire teams.
  • Strong analytical and problem-solving skills, with the ability to interpret data and make informed decisions.
  • A deep understanding of customer behavior and preferences, with the ability to develop targeted marketing campaigns.
Benefits

We offer a competitive salary range of $65,000 - $80,000 per year, depending on experience, plus benefits including health insurance, paid time off, and retirement savings. We also offer ongoing training and development opportunities to help you grow in your career.


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