Restaurant Operations Manager

7 days ago


Jersey City, New Jersey, United States PERSONE NYC Full time

Embark on a rewarding career as an Assistant General Manager/Service Manager at PERSONE NYC, a sophisticated fine dining destination in Jersey City.

We are seeking an experienced professional to join our team and contribute to the success of our upscale bar.

This role offers an exceptional opportunity for someone with strong leadership skills and a passion for hospitality to make a lasting impact. As Assistant General Manager/Service Manager, you will be responsible for overseeing day-to-day operations, managing staff, driving revenue, and maintaining the high standards of service that have earned us a reputation for excellence.

Key responsibilities include:

  • Front of House Staffing and Operations: Hire and onboard new staff members, provide ongoing training, manage employee schedules, and ensure labor cost goals are met.
  • Service Excellence and Daily Operations: Lead pre-shift briefings, share key information about VIPs and special requests, enforce service standards, and coordinate with the Executive Chef and Bar Manager to ensure seamless execution of daily specials and events.
  • Revenue Management and Growth: Oversee seating arrangements, monitor guest feedback, engage with guests to gather feedback and enhance their experience, and conduct training sessions to improve menu knowledge and sales techniques.

The ideal candidate will possess 3-5 years of experience in fine dining or upscale restaurant management, preferably in an AGM or Service Manager role. They should have strong leadership skills, excellent knowledge of wine and spirits, and a proven track record of managing and training front-of-house teams. A competitive salary of $85,000-$100,000 is offered, along with benefits such as health insurance and PTO.



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