Cookie Shop Operations Manager

2 weeks ago


Cincinnati, Ohio, United States Crumbl Cookies Full time
Job Title: General Manager

Crumbl Cookies is seeking a highly skilled and experienced General Manager to lead our team and drive business growth.

Job Summary:

The General Manager will be responsible for overseeing daily operations, managing staff, and ensuring exceptional customer service. This is a key leadership role that requires strong communication, problem-solving, and decision-making skills.

Key Responsibilities:
  • Manage the kitchen and ensure efficient production of fresh cookies
  • Oversee quality control and maintain high standards of food safety and quality
  • Lead and motivate a team of staff to achieve sales targets and provide excellent customer service
  • Manage inventory, ordering, and stock control
  • Monitor and analyze sales data to inform business decisions
  • Develop and implement strategies to drive sales growth and improve customer engagement
  • Collaborate with the owner and management team to achieve business objectives
Requirements:
  • Proven experience in a management role, preferably in the food industry
  • Strong leadership and communication skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Excellent customer service skills and a passion for delivering exceptional customer experiences
  • Ability to analyze data and make informed business decisions
Benefits:
  • Competitive salary and benefits package
  • Opportunities for career growth and professional development
  • Fun and dynamic work environment

Crumbl Cookies is a rapidly growing company with a passion for delivering high-quality cookies and exceptional customer service. If you are a motivated and experienced leader who is passionate about the food industry, we encourage you to apply for this exciting opportunity.



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