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Assistant Manager

2 months ago

Cincinnati, Ohio, United States Crumbl Cookies Full time
About Crumbl Cookies

Crumbl Cookies is a fast-paced cookie shop with a fun and modern atmosphere. We're looking for an experienced Assistant Manager to join our team and help oversee daily operations and customer service.

Job Details
  • Hours vary based on store needs, with shifts ranging from 5am to midnight.
  • Training and support provided for success in the role.
Responsibilities
  1. Manage the kitchen efficiently to ensure a constant supply of fresh cookies.
  2. Oversee quality control to maintain high standards.
  3. Keep the store clean and tidy, ensuring a positive customer experience.
  4. Understand and track reports to inform store metrics.
  5. Motivate and coach employees to improve daily processes.
  6. Resolve customer and employee conflicts in a professional manner.
  7. Conduct inventory on ingredients and oversee catering orders.
  8. Help manage the schedule and stay up-to-date with corporate news and updates.
Benefits
  • Flexible schedules
  • Tips
  • Employee discount
  • Fun and positive work environment
Requirements
  • Prior restaurant or food management experience required.
  • Must obtain a ServSafe or food handler's certificate.
  • Superior customer service skills.
  • Ability to stand for entire shifts and lift up to 50 pounds.