Mobile Event Expert

3 hours ago


Macedonia, Ohio, United States Disability Solutions Full time
Job Overview

As a key member of our team, you will be responsible for delivering exceptional customer experiences while achieving sales and service expectations in our Mobile Showroom. You will leverage our Customer Focus capabilities to develop relationships, understand customer needs, and recommend complete solutions.

Key Responsibilities:
  • Support event sales goals through side-by-side selling with local Retail Sales Associates or Partner Sales Associates during events.
  • May include selling when other Associates are not present.
  • Includes Partner support through proactive outreach to local businesses with Partner Associates.
  • Support community partnership efforts by reaching out into the local community and business environment to network, build the brand/awareness of the mobile showroom & company, through relationships, referrals and events.
  • May be leveraged for emergency relief.
  • Proactively engages with a broad range of customers in a highly visible and energetic retail environment.
  • Makes customers feel comfortable and welcomed into the T-Mobile environment while educating around our products and services.
  • Ensures customer satisfaction in all areas of sales and service.
  • Answers customer questions and makes personal recommendations.
  • Contributes to the culture, bringing the space to life with vibrancy by having a charisma, passion, and hobby or skill that helps consumers experience the Mobile Showroom experience.
  • Acclimate local Retail Sales Associates and Partner Sales Associates to unique event environment to provide an amazing customer experience.
Requirements:
  • High School Diploma/GED (Required)
  • 6 months Retail experience in high volume environment (Preferred)
  • 6 months of customer service and/or sales experience, Retail environment preferred (Preferred)
What We Offer:
  • Competitive base salary and compensation package
  • Multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches
  • Up to 12 paid holidays and 4 weeks of paid time off annually
  • Mobile service & home internet discounts
  • Pet insurance
  • Access to commuter and transit programs
Why Join Us:

We're committed to creating a workplace that's inclusive, diverse, and supportive of all employees. We believe that our differences are what make us stronger, and we're dedicated to fostering a culture of respect, empathy, and understanding.

At T-Mobile, we're passionate about helping our customers achieve their goals and live their best lives. We're a team of innovators, thinkers, and doers who are driven by a shared purpose: to make a positive impact on the world.


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