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Beauty Expert

2 months ago

Macedonia, Ohio, United States Sephora Full time
About the Role

We are seeking a highly skilled and passionate Licensed Beauty Advisor to join our team at Sephora. As a Licensed Beauty Advisor, you will be responsible for providing exceptional customer service and creating a personalized beauty experience for our clients.

Key Responsibilities
  • Customer Experience
    • Provide a welcoming and inclusive environment for our clients, listening to their unique needs and preferences.
    • Unleash your creativity and passion for beauty by sharing your knowledge of our iconic brands and products.
    • Deliver exceptional customized service experiences, including applications, product knowledge, and lessons in makeup, skincare, and waxing.
    • Suggest and sell products and services, and introduce clients to our loyalty programs.
  • Store Success
    • Contribute to the success of your store by maintaining a high level of sales and customer satisfaction.
    • Support special events, promotions, and priorities as needed.
    • Ensure all state license requirements are met regarding paid services.
  • Demonstrate Sephora Values
    • Passion: Share your passion for beauty and customer service with our clients.
    • Innovation: Stay up-to-date on the latest beauty trends and products.
    • Expertise: Provide expert advice and guidance to our clients.
    • Balance: Maintain a balance between work and personal life.
    • Respect: Treat our clients and colleagues with respect and kindness.
    • Teamwork: Collaborate with your colleagues to achieve store goals.
    • Initiative: Take the initiative to learn and grow in your role.
    Requirements
    • 1-3 years' prior experience working in retail sales or services industries.
    • A License to perform paid services as required by the state in which you work.
    • Knowledge about what's new and trending with beauty products.
    • A passion for client service, selling, and working with people.
    • Strong communication and multitasking skills.
    • Resilience and ability to react to situations in-the-moment.
    • Consistent and reliable attendance.
    • Flexible availability to work during peak retail hours.
    • Ability to lift and carry up to 50 pounds, bend/stretch to stock shelves, stand/walk the sales floor for an entire shift, work in a fragrance-filled environment, and handle and