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Beauty Expert

2 months ago

Macedonia, Ohio, United States Sephora Full time
About the Role

We are seeking a highly skilled and passionate Beauty Advisor to join our team at Sephora. As a Beauty Advisor, you will be responsible for providing exceptional customer service, sharing your knowledge of beauty products, and creating memorable experiences for our clients.

Key Responsibilities
  • Customer Experience
    • Provide a welcoming environment for clients by listening to their unique needs and preferences.
    • Unleash your creativity and passion for beauty by sharing your knowledge of our iconic brands and products.
    • Deliver exceptional customized service experiences, including applications, product knowledge, and lessons in makeup, skincare, and waxing.
    • Suggest and sell products and services, and introduce clients to our loyalty programs.
  • Store Success
    • Contribute to the success of the store by maintaining a clean and stocked environment, and driving sales through effective communication and product knowledge.
    • Support special events, promotions, and priorities as needed, and ensure all state license requirements are met regarding paid services.
  • Sephora Values
    • Demonstrate our core values of Passion, Innovation, Expertise, Balance, Respect, Teamwork, and Initiative in your daily work.
Requirements
  • 1-3 years' prior experience working in retail sales or services industries.
  • A License to perform paid services as required by the state in which you work.
  • Knowledge about what's new and trending with beauty products.
  • A passion for client service, selling, and working with people.
  • Strong communication, multitasking, and computer skills.
  • Resilience and the ability to react to situations in-the-moment and stay aware of changing store priorities.
  • Consistent and reliable attendance.
  • Flexible availability to work during peak retail hours, including nights, weekends, and holidays.
  • Ability to lift and carry up to 50 pounds, bend/stretch to stock shelves, stand/walk the sales floor for an entire shift, work in a fragrance-filled environment, and handle and