Intake Services Coordinator

4 days ago

Greenfield, California, United States UHS Full time
Job Summary

We are seeking a highly skilled and compassionate Intake Services Coordinator to join our team at UHS. As a key member of our healthcare team, you will play a critical role in coordinating the referral development and pre-admission patient assessment process.

Key Responsibilities
  • Respond to intake calls and complete admission paperwork
  • Facilitate groups, family, and individual sessions, and complete all necessary documentation
  • Schedule unit assessments, meetings, and appointments as appropriate
  • Utilize assessment tools, including the Geriatric Depression Scale, Zung, SLUMS, and alcohol screening tools
  • Assist in completing the biopsychosocial assessment and discharge planning
  • Communicate with referral sources, including family members, legal systems, psychiatrists, primary care physicians, and other treatment facilities
  • Review newly admitted patient accounts for eligibility and authorization daily
  • Maintain a schedule for filing court paperwork and hearings, and work closely with court personnel to maintain good relationships
  • Participate as an active member of the interdisciplinary team and address issues in a timely manner, including crisis and higher-level care referrals
  • Maintain appropriate ethical and clinical boundaries with clients, family members, and other staff members
  • Maintain compliance with state and federal confidentiality laws, as well as UHS's confidentiality policies and procedures
  • Maintain a professional code of conduct as established by UHS's Code of Conduct
  • Represent the program at public and private outreach events
  • Attend unit and hospital meetings as directed
  • Identify areas needing improvement and utilize the facility performance improvement process
  • Actively participate in department processes as requested
  • Enter required data into the HorizonPlus system and generate monthly reports to track and trend referral, admission, and discharge data
  • Utilize data to complete program key statistical reports and generate reports as needed for the SVPO, VPCE, program director, and client hospital leadership
  • Promote and develop positive, professional interactions with patients and their families, peers, leadership, clients, etc.
  • Correct issues identified and report errors to the Program Director
  • Assist in submission of reports and requests for documents from various regulatory agencies
  • Prepare and disseminate monthly reports and complete required follow-up on activities on behalf of the Director
  • Prepare and submit all operational tasks/documentation as required by the corporate offices
  • Regularly collect data to provide input and/or feedback to appropriate customers/suppliers to improve work
Requirements
  • A Bachelor's Degree from an accredited college with a major in chemical dependency, psychology, social work, counseling, nursing, or other related field
  • A Master's Degree or above from an accredited college with a major in chemical dependency, psychology, social work, counseling, nursing, or other related field, which includes a practicum in a health or human service agency
  • LMHC or LCSW licensure
  • LCSW preferred
  • Minimum three years' of experience in a similar position and/or industry
  • Proficient in software applications
  • Excellent written and verbal communication and presentation skills
  • Ability to read and comprehend moderate to complex instructions and correspondence
  • Ability to write detailed correspondence
  • Ability to effectively present information in one-on-one and small group situations to patients and their families, program leadership, employees, clients, providers, vendors, etc.
Benefits
  • Competitive Compensation
  • Excellent Medical, Dental, Vision, and Prescription Drug Plan
  • 401(K) with company match and discounted stock plan
  • Long and Short-term Disability
  • Flexible Spending Accounts; Healthcare Savings Account
  • Life Insurance
  • Career development opportunities within the company
  • Tuition Assistance
  • Rewarding work environment - Enjoy going to work every day

We are an equal opportunity employer and welcome applications from diverse candidates. If you are passionate about delivering exceptional patient care and are committed to excellence, we encourage you to apply for this exciting opportunity.

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