Food Service Associate

2 weeks ago


Wilmington, North Carolina, United States Novant Health Full time

Position Overview:

The primary responsibility of team members is to ensure an exceptional experience for patients, consistently aligning with the health system's vision of delivering outstanding service to patients and their families. At Novant Health, our people are our priority. We uphold a culture of respect and compassion, valuing the diverse strengths of our team while promoting an inclusive and empowering environment.

Under the guidance of the Food Service Coordinators within Food and Nutrition Management, the team member will be tasked with providing high-quality meal services to patients, staff, and visitors. Duties include preparing patient trays, loading trays onto carts, and delivering these carts to designated areas. Additionally, the role involves thorough cleaning of patient trays, cafeteria dishes, cooking utensils, and maintaining cleanliness throughout the department. Adherence to sanitation standards is essential, and participation in departmental improvement initiatives is encouraged.

Qualifications:

Education: A high school diploma or equivalent is preferred.

Experience: A minimum of six months in a restaurant or customer service environment is preferred.

Key Responsibilities:

Every team member at Novant Health is dedicated to delivering an outstanding patient experience in all aspects of service.

Our environment fosters teamwork, engagement, and community involvement.

The ideal candidate will demonstrate a commitment to diversity and inclusion, supporting the delivery of quality care.

All team members are responsible for ensuring a safe patient environment, guided by the principle of 'First Do No Harm.'



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