Diesel Maintenance Coordinator
3 weeks ago
The Service Advisor is a critical member of our team, responsible for providing top-notch customer service and support. This individual will greet customers, address their queries, and ensure that they receive prompt assistance. The Service Advisor will also communicate with customers throughout the maintenance process, guaranteeing that their expectations are consistently exceeded. Additionally, they will maintain accurate records and contribute to efficient job throughput.
Responsibilities
- Greet customers and address their inquiries
- Write service tickets as necessary
- Start Lock Out Tag Out procedures on vehicles getting work done
- Communicate with customers from initial contact to completion of maintenance
- Maintain and contribute to efficient job throughput
- Operate daily functions to ensure customer needs are met
- Assign work orders to skilled technicians
- Provide 5-Star level customer service
Requirements
- High school diploma or equivalent preferred
- Minimum 1 year of experience in a related service advisor or service writer role
- Excellent typing skills and ability to use computer applications
- Valid driver's license with a good driving record
Benefits
We offer a comprehensive benefits package, including health insurance, vision & dental insurance, life & accident insurance, short & long-term disability, 401k plan with company match, employee referral program, paid time off, and more. Our salary range is $45,000 - $65,000 per annum, depending on experience.
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