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Restoration Operations Manager

2 months ago

Saint Paul, Minnesota, United States SERVPRO Full time

Restoration Operations Manager Benefits

SERVPRO of St. Paul Central West is seeking a Restoration Operations Manager to oversee restoration services. As the front-line representative of the SERVPRO brand, the Restoration Operations Manager will coordinate, monitor, and perform work activities to fulfill service needs and ensure a positive customer experience.

Key Responsibilities:

  • Coordinate and manage production processes
  • Oversee customer satisfaction initiatives
  • Supervise restoration technicians and teams
  • Document job files accurately and efficiently
  • Manage project progress, issues, and timelines

Additional Responsibilities:

  • Ensure compliance with OSHA guidelines and regulations
  • Protect and maintain equipment and assets
  • Coach and train technicians to enhance skills and knowledge

Requirements:

  • Valid driver's license and reliable transportation
  • Experience in cleaning, restoration, or construction management
  • IICRC certification or equivalent a plus

Skills and Physical Demands:

  • Ability to lift heavy objects and work at heights
  • Work in tight spaces and confined areas
  • Work with various cleaning agents and chemicals
  • Pass a thorough background check

About SERVPRO of St. Paul Central West:

SERVPRO franchise offers competitive compensation, benefits, career growth opportunities, and professional development. As a Restoration Operations Manager, you will play a critical role in delivering industry-leading service in repairing and restoring homes and businesses. Join our team of dedicated professionals who are committed to making a positive impact every day.