Restoration Project Coordinator
4 weeks ago
As a Restoration Estimator at Paul Davis Restoration of Greater MSP and the Northland, you will play a critical role in supporting our overall marketing efforts by building relationships with adjusters, property managers, and other direct referral sources.
Key Responsibilities:
- Supports overall marketing by building relationships with adjusters, property managers, and other direct referral sources.
- Supervises and responds to all activities of restoration and reconstruction work related to fire damage, water damage, mold or other related unexpected catastrophes.
- Estimates job scope, signs contract and secures agreed price.
- Works with adjusters to come to a settlement amount that is fair for our clients.
- Works with Project Managers to ensure jobs are completed as a Quality Job On Budget (QJOB).
- Oversees and supports AR & Collections.
- Supports Trades Team recruiting, productivity, retention, and development.
Requirements:
- High School Diploma or equivalent.
- Associates or Bachelors degree a plus but not required.
- Key Skills:
- Highly Organized.
- Ability to multi-task and prioritize.
- High level Communicator.
- High aptitude in Microsoft office.
- Basic competency in photoshop or equivalent.
- High social media aptitude.
- Dependable transportation.
- Cell phone.
- Professional Dress.
Evaluation Criteria:
- Performance versus annual and trimester goals.
- Skill Development versus Annual Skill Development Goals.
- Quality of overall Business Performance Measured via Performance Model.
- Measured by Customer Satisfaction as per the Net Promoter score.
- Customer and Personnel Complaint Resolution.
Promotion and Career Path:
Opportunities for advancement and promotion can be within Paul Davis. These promotions bring progressively greater challenge, learning and responsibility.
- The natural progression is to move into the role of Restoration Estimator or Project Manager incorporating more accountability & leadership responsibilities.
- Salary and bonus increases are recommended by the President, Operating Partners, and direct supervisor and a Reward:
- Promotions and advancement within the position bring progressively greater challenge, learning, and responsibility and experience. Compensation is evaluated on a yearly basis effective from the start date of employment of each calendar year and is directly related to measurable performance. An annual reward planner (ARP) is completed at that time.
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