Restoration Project Coordinator

4 weeks ago


Saint Paul, Minnesota, United States Paul Davis Restoration of Greater MSP and the Northland Full time
Job Overview

As a Restoration Estimator at Paul Davis Restoration of Greater MSP and the Northland, you will play a critical role in supporting our overall marketing efforts by building relationships with adjusters, property managers, and other direct referral sources.

Key Responsibilities:

  • Supports overall marketing by building relationships with adjusters, property managers, and other direct referral sources.
  • Supervises and responds to all activities of restoration and reconstruction work related to fire damage, water damage, mold or other related unexpected catastrophes.
  • Estimates job scope, signs contract and secures agreed price.
  • Works with adjusters to come to a settlement amount that is fair for our clients.
  • Works with Project Managers to ensure jobs are completed as a Quality Job On Budget (QJOB).
  • Oversees and supports AR & Collections.
  • Supports Trades Team recruiting, productivity, retention, and development.

Requirements:

  • High School Diploma or equivalent.
  • Associates or Bachelors degree a plus but not required.
  • Key Skills:
  • Highly Organized.
  • Ability to multi-task and prioritize.
  • High level Communicator.
  • High aptitude in Microsoft office.
  • Basic competency in photoshop or equivalent.
  • High social media aptitude.
  • Dependable transportation.
  • Cell phone.
  • Professional Dress.

Evaluation Criteria:

  • Performance versus annual and trimester goals.
  • Skill Development versus Annual Skill Development Goals.
  • Quality of overall Business Performance Measured via Performance Model.
  • Measured by Customer Satisfaction as per the Net Promoter score.
  • Customer and Personnel Complaint Resolution.

Promotion and Career Path:

Opportunities for advancement and promotion can be within Paul Davis. These promotions bring progressively greater challenge, learning and responsibility.

  • The natural progression is to move into the role of Restoration Estimator or Project Manager incorporating more accountability & leadership responsibilities.
  • Salary and bonus increases are recommended by the President, Operating Partners, and direct supervisor and a Reward:
  • Promotions and advancement within the position bring progressively greater challenge, learning, and responsibility and experience. Compensation is evaluated on a yearly basis effective from the start date of employment of each calendar year and is directly related to measurable performance. An annual reward planner (ARP) is completed at that time.


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