Restoration Claims Adjuster

3 weeks ago


Saint Paul, Minnesota, United States Paul Davis Restoration of Greater MSP and the Northland Full time
Job Summary

We are seeking a highly organized and detail-oriented Restoration Claims Adjuster to join our team at Paul Davis Restoration of Greater MSP and the Northland. As a key member of our estimating staff, you will play a critical role in assisting estimators in creating scopes, estimates, and job site sketches, while delivering exceptional customer service to internal and external customers.

Key Responsibilities
  • Assist estimators in creating scopes, estimates, and job site sketches as requested.
  • Respond to adjusters as necessary to assist estimators in meeting estimating timelines.
  • Deliver exceptional customer service to internal and external customers.
  • Update 3rd party programs online to ensure compliance with program service standards.
  • Prepare scope of damages and estimate within a timely manner.
  • Prepare scope of work through estimating software Xactimate and communicate to adjuster.
  • Utilize Matterport 3D imaging software to create estimates.
  • Stay up-to-date on insurance trends in claims and adjusting losses.
  • Communicate with management and all internal/external customers.
  • Maintain and obtain additional IICRC certifications as requested by management.
  • Follow and enforce established safety practices, including proper use of PPE when required.
Requirements
  • High School Diploma or equivalent.
  • Bachelor's degree is preferred.
  • Advanced Excel knowledge and ability to create and review complex spreadsheets.
  • Ability to operate complex software, specifically Xactimate and CRM tools.
  • Pays close attention to detail with excellent proofreading skills.
  • Highly organized with ability to multi-task and prioritize.
  • High-level communicator.
What We Offer
  • Compensation evaluated on a yearly basis, effective from the start date of employment.
  • Annual reward planner (ARP) completed at the time of evaluation.
  • Promotions and advancement within the position bring progressively greater challenge, learning, responsibility, and compensation.


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