Part Time Bank Teller

1 week ago


Fountain Valley, California, United States Citigroup Inc Full time

The Branch Support Associate is responsible for providing exceptional customer service and assisting with the execution of branch activities. Key responsibilities include serving as the first point of contact for clients, performing banking transactions, and identifying referral opportunities for new products and services.

Responsibilities:

• Serve as the primary point of contact for clients and provide a positive first impression through friendly and efficient customer service

• Perform banking transactions, including managing cash supply, incoming/outgoing cash deposits, and maintaining branch vault cash

• Identify referral opportunities for new products and services based on client financial goals

• Educate clients on digital and self-service opportunities offered by Citigroup

• Adhere to bank policies, operational controls, and regulatory procedures to ensure the safety and security of client and bank assets

• Ensure all client needs are met and effectively manage client issues/concerns, escalating as needed

Qualifications:

• Previous relevant experience preferred

• Demonstrated sales and customer service experience

• Money handling experience

• Effective problem-solving and communication skills

• Ability to work well in a team-oriented environment

Education:

• High School diploma or equivalent

This role requires a high level of customer service and communication skills, with a focus on providing a positive experience for clients. If you are a motivated and detail-oriented individual with a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity.



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