Air Travel Specialist
5 days ago
We are seeking a highly skilled Air Travel Specialist to join our team at Norwegian Cruise Line Holdings Ltd. As an Air Travel Specialist, you will be responsible for upgrading and selling customized flight options directly to our valued customers via outbound calling and rapport building.
Key Responsibilities- Promote sales to consumers by initiating calls and acting on leads to identify travel needs, present/explain flight options, and make travel recommendations.
- Establish and maintain quality customer relationships by delivering exceptional customer service, establishing rapport, identifying and meeting customer needs and expectations to include meeting customer retention goals and following up with consumers as necessary.
- Acquire in-depth airline industry knowledge to articulate airline product features, benefits, pricing, and make recommendations to passengers traveling on the same cruise.
- Attend and actively participate in daily team meetings or relevant sales training to ensure appropriate sales techniques are being used and accurate information is being communicated to direct consumers.
- Identify air trends, cost patterns, and key performance metrics to assist with decision making.
- Reach agreed-upon sales targets by the deadline and effectively communicate multiple flight options to guests.
- Assist with creating and actioning quality assurance reports.
- Minimum 2 years' sales experience with familiarity in a range of airline products and services.
- GDS system experience preferred.
- Strong verbal communication skills, including professional telephone etiquette.
- Proficient knowledge in flight patterns, geographical routing, general ticketing standards, major gateways, and hubs.
- Excellent decision-making skills and ability to interpret quality assurance standards and procedures.
- Knowledge of CRM Salesforce and Microsoft Office products.
- Strong interpersonal skills to work effectively with team members.
- Ability to work in a team environment.
- Strong prioritization skills.
- Ability to multi-task and work in a fast-paced environment.
- Availability to work weekends, holidays, and flexible shifts as needed.
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Air Travel Specialist
1 week ago
Sunrise Manor, Nevada, United States Norwegian Cruise Line Holdings Ltd. Full timeJob SummaryWe are seeking a highly skilled Air Travel Specialist to join our team at Norwegian Cruise Line Holdings Ltd. As an Air Travel Specialist, you will be responsible for upgrading and selling customized flight options directly to our valued customers via outbound calling and rapport building.Key ResponsibilitiesPromote sales to consumers by...
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Sunrise Manor, Nevada, United States Infotree Global Solutions Full timeJob SummaryWe are seeking a skilled Heating Air Conditioning Technician to join our team at Infotree Global Solutions. As a key member of our maintenance team, you will be responsible for providing technical support and performing maintenance on assigned assets, including preventive maintenance, machine planned and unplanned downtime support.Key...
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Quality Assurance Specialist
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Air Travel Specialist
3 weeks ago
Sunrise, Florida, United States Norwegian Cruise Line Holdings Ltd. Full timeJob Summary: As an Air Travel Specialist at Norwegian Cruise Line Holdings Ltd., you will be responsible for upgrading and selling customized flight options to consumers via outbound calling and rapport building. Your goal will be to promote an enhanced air travel experience and customer loyalty by recommending flight details and modifying existing...
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Air Travel Specialist
4 weeks ago
Sunrise, Florida, United States Norwegian Cruise Line Holdings Ltd. Full timeJob Summary: As an Air Travel Specialist at Norwegian Cruise Line Holdings Ltd., you will be responsible for upgrading and selling customized flight options to our valued customers. This role requires excellent communication skills, a strong understanding of airline products and services, and the ability to work in a fast-paced environment.Key...
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NCL Air Choice Specialist
2 weeks ago
Sunrise, United States Norwegian Cruise Line Holdings Ltd. Full timeJOB SUMMARY: Responsible for upgrading and selling customized flight options directly to the consumers of Norwegian Cruise Line Holdings via outbound calling and rapport building. Must recommend flight details and modify existing reservations to promote an enhanced Air travel experience and customer loyalty.DUTIES & RESPONSIBILITIES:Promote sales to...
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NCL Air Choice Specialist
1 month ago
Sunrise, United States Norwegian Cruise Line Holdings Ltd. Full timeJOB SUMMARY: Responsible for upgrading and selling customized flight options directly to the consumers of Norwegian Cruise Line Holdings via outbound calling and rapport building. Must recommend flight details and modify existing reservations to promote an enhanced Air travel experience and customer loyalty.DUTIES & RESPONSIBILITIES:Promote sales to...
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NCL Air Choice Specialist
1 month ago
sunrise, United States Norwegian Cruise Line Holdings Ltd. Full timeJOB SUMMARY: Responsible for upgrading and selling customized flight options directly to the consumers of Norwegian Cruise Line Holdings via outbound calling and rapport building. Must recommend flight details and modify existing reservations to promote an enhanced Air travel experience and customer loyalty.DUTIES & RESPONSIBILITIES:Promote sales to...
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NCL Air Choice Specialist
1 month ago
Sunrise, United States Norwegian Cruise Line Holdings Ltd. Full timeJOB SUMMARY: Responsible for upgrading and selling customized flight options directly to the consumers of Norwegian Cruise Line Holdings via outbound calling and rapport building. Must recommend flight details and modify existing reservations to promote an enhanced Air travel experience and customer loyalty.DUTIES & RESPONSIBILITIES:Promote sales to...
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Sunrise, Florida, United States Norwegian Cruise Line Holdings Ltd. Full timeJob Title: Group Sales SpecialistJob Summary:We are seeking a highly motivated and results-driven Group Sales Specialist to join our team at Norwegian Cruise Line Holdings Ltd. As a Group Sales Specialist, you will be responsible for promoting sales to direct consumers by initiating calls, acting on leads and/or prospects in order to identify travel needs,...
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3 weeks ago
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Group Specialist Outbound Sales
2 weeks ago
sunrise, United States Norwegian Cruise Line Holdings Ltd. Full timeJob descriptionDUTIES AND RESPONSIBILITIES:Promotes sales to direct consumers by initiating calls, acting on leads and/or prospects in order to identify travel needs, present/explain Norwegian Cruise Line products and make travel recommendations (focusing on groups of 5+ cabins).Establishes and maintains quality customer relationships by delivering...
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Group Specialist Outbound Sales
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Sunrise, United States Norwegian Cruise Line Holdings Ltd. Full timeJob descriptionDUTIES AND RESPONSIBILITIES:Promotes sales to direct consumers by initiating calls, acting on leads and/or prospects in order to identify travel needs, present/explain Norwegian Cruise Line products and make travel recommendations (focusing on groups of 5+ cabins).Establishes and maintains quality customer relationships by delivering...
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Group Specialist Outbound Sales
4 months ago
Sunrise, United States Norwegian Cruise Line Holdings Ltd. Full timeJob descriptionDUTIES AND RESPONSIBILITIES:Promotes sales to direct consumers by initiating calls, acting on leads and/or prospects in order to identify travel needs, present/explain Norwegian Cruise Line products and make travel recommendations (focusing on groups of 5+ cabins).Establishes and maintains quality customer relationships by delivering...
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