Guest Experience Expert

4 weeks ago


Philadelphia, Pennsylvania, United States Marriott Full time
Job Summary

As a Guest Experience Expert at Marriott, you will be responsible for delivering exceptional service to our guests, ensuring their stay is memorable and unique. You will be empowered to move about your space and take the initiative to deliver a wide range of services that guide guests through their entire stay.

Key Responsibilities
  • Process operational needs and address guest requests
  • Complete reports and share the highlights of the local area
  • Ensure a safe work place and follow company policies and procedures
  • Protect company assets and uphold quality standards
  • Represent Marriott and provide exceptional customer service
Requirements
  • High school diploma or G.E.D. equivalent
  • No related work experience required
  • Supervisory experience not necessary
  • No license or certification required
About Marriott

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

W Hotels' mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We're here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe.



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