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E-Commerce Fraud Prevention Specialist

2 months ago

Itasca, Illinois, United States Accertify Full time
About Accertify
Accertify is a leading partner for prominent eCommerce brands worldwide. With our advanced fraud prevention and digital identity solutions, we empower our clients to enhance revenue while safeguarding against losses. By becoming part of Accertify, you contribute to a secure eCommerce environment, ensuring peace of mind for merchants and their customers globally.

Role Overview
We are seeking a dedicated E-Commerce Fraud Prevention Specialist to enhance our global fraud prevention team.

Key Responsibilities:
• Deliver strategic support to a portfolio of enterprise clients focused on risk management.
• Collaborate with the Accertify Implementation team to advise new clients on fraud risk strategies during onboarding, ensuring effective strategies are tested prior to the deployment of our platform.
• Work with existing clients to develop and implement comprehensive fraud prevention strategies and operational procedures aimed at reducing fraud and enhancing efficiency.
• Conduct detailed analyses using client data to identify fraud patterns, providing strategic recommendations to minimize risk exposure and present findings effectively.
• Cultivate strong client relationships to ensure exceptional service and exceed expectations, acting as a liaison between clients and internal departments.
• Stay updated on emerging fraud trends and industry changes that may affect clients.
• Monitor platform updates and implement new features for relevant clients.
• Collaborate with team members to innovate new services and improve data visualization methods.

Qualifications:
• Minimum of 3 years of experience in e-commerce fraud prevention within a high transaction volume environment, preferably in fintech or banking.
• At least 3 years of experience in data analytics with a focus on fraud prevention.
• Strong understanding of payment processing, including chargeback rules, authorization, settlement, and global fraud mitigation strategies.
• Proven ability to analyze and communicate e-commerce fraud threats effectively, delivering detailed technical information in presentations.
• Experience with fraud prevention platforms is preferred.
• Ability to work in cross-functional environments and adapt to changing priorities.
• Self-starter with a proactive approach to problem-solving and achieving results.
• Proficient in Microsoft Office, particularly Excel.
• Familiarity with database structures and reporting tools; experience with data visualization tools is a plus.
• Strong critical thinking and strategic planning skills.
• Excellent written and verbal communication skills.
• Bachelor’s degree preferred or equivalent experience.