Retail Sales Lead

3 weeks ago

NC United States Squishable Full time
About Squishable

Squishable is a close-knit team of designers, artists, and pop culture enthusiasts who create unique and adorable plush and lifestyle products. Our mission is to make people say 'awww' and create a customer experience that is based on sharing our love and passion for the brand.

Job Description

We are seeking a highly organized and driven Retail Sales Lead to join our team. As a key member of our sales team, you will be responsible for enforcing sales strategies, managing productivity, and acting as a brand ambassador in the local market.

Key Responsibilities:
  • Understand organizational objectives and make decisions in partnership with the Store Manager that align with Company priorities and values
  • Enforce sales strategies, initiatives, and growth across all categories
  • Manage productivity and hold self and sales team accountable for personal sales
  • Act as a brand ambassador in the local market/mall to drive brand loyalty and business
  • Solution-oriented and forward thinking in resolving customer issues; partner with Store Manager and/or District Manager/Regional Manager as appropriate
  • Develop both individual and team product knowledge skills and stay up-to-date on all current Squishable in-store products
  • Assist in supervising the team on a daily, weekly, and monthly basis to meet goals and utilize Company tools; empower others and encourage individual growth
Requirements:
  • Two plus years of relevant supervisor experience in a high volume, fast-paced, challenging, and creative customer-facing environment
  • Passion for people and a dynamic and engaged leadership style
  • Exceptional organizational and communication skills with the ability to effectively balance priorities and deliver results in a fast-paced, ever-changing, and highly entrepreneurial environment
  • Ability to receive and provide constructive feedback and recognition to every team member to ensure an open and transparent culture of high-performance standards
  • High emotional intelligence with the ability to work with and manage diverse teams by being highly empathetic, intuitive, self-motivated, and driven
  • Team player who fosters a collaborative and engaged teamwork environment
  • Willing to work a flexible schedule including early mornings, nights, overnights, weekends, and holidays as needed
  • Proficient with Microsoft Office Suite or related software
  • Ability to transport stock as may be required; lifting cartons up to 25 lb
What We Offer:

We offer a competitive hourly rate of $13-$15 and a dynamic work environment that values diversity and inclusivity. We are proud to be an Equal Opportunity Employer and committed to building a team that represents a variety of backgrounds, perspectives, and skillsets.

We are committed to creating a customer experience that is based on sharing our love and passion for the brand while building long-lasting relationships with our customers. If you are a natural-born leader who loves the store experience and is passionate about creating a unique and exceptional customer experience, we encourage you to apply for this exciting opportunity.

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