Guest Services Associate

7 days ago


Fontana, California, United States Inland Empire Hotel Management LLC Full time
Job Description
We are looking for a highly motivated and detail-oriented Front Desk Agent to join our team. As a Front Desk Agent, you will be responsible for providing exceptional customer service to our guests, handling reservations, and managing the front desk operations.

Main Responsibilities
- Register guests and manage their stay
- Handle room assignments, check-ins, and check-outs
- Respond to guest inquiries and resolve issues in a timely manner
- Maintain accurate records of bookings and payments

Desirable Skills and Qualifications
- 1-2 years of experience in a hotel or hospitality environment
- Excellent communication and organizational skills
- Ability to work a variety of shifts, including nights and weekends
- High school diploma or equivalent required

Compensation and Benefits
- Competitive hourly rate: $17.00-$18.00 per hour
- Full-time schedule with 40 hours of work per week
- Opportunities for career advancement within the company


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