Department Manager General Merchandise
2 weeks ago
Department Manager General Merchandise
Job SummaryFollett is seeking a highly skilled Department Manager General Merchandise to join our team. As a key member of our store management team, you will be responsible for managing the General Merchandise department, including supervising employees, coordinating sales promotions, and ensuring excellent customer service.
Key Responsibilities- Supervise and manage the General Merchandise department, including assigning and evaluating work, interviewing, hiring, and training new employees.
- Coordinate sales promotions with the Home Office and execute initiatives to drive profitable sales and control expenses.
- Assist customers in finding products and provide exceptional customer service.
- Manage the special order functions and notify customers.
- Partner with other store staff and campus organizations to create and maintain a Hassle Free customer service culture.
- Conduct daily store walkthroughs to ensure proper stock levels, inventory placement, and customer service levels.
- Manage the in-store merchandise display from the stockroom to the sales floor.
- Execute Home Office-initiated markups and markdowns, analyze financial reports, process purchase orders, and approve invoices.
- Partner with the Store Manager to execute promotions and sales and ensure proper inventory levels based on sales and trends.
- 3-5 years of relevant experience.
- Bachelor's degree or equivalent.
- 3-5 years of retail supervisory experience; computer literacy.
- Strong communication skills (verbal and written) are required.
- Previous supervisory/management experience is required.
New York City Applicants: $19.75-$27.54/hr
State of California Applicants: $19.75-$27.54/hr
State of Colorado Applicants: $16.75-$23.36/hr
State of Montana Applicants: $16.75-$23.36/hr
State of Rhode Island Applicants: $16.75-$23.36/hr
State of Washington Applicants: $17.75-$24.75/hr
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