Department Manager General Merchandise

2 weeks ago


Cedar Falls, Iowa, United States Follett Full time
Job Title

Department Manager General Merchandise

Job Summary

Follett is seeking a highly skilled Department Manager General Merchandise to join our team. As a key member of our store management team, you will be responsible for managing the General Merchandise department, including supervising employees, coordinating sales promotions, and ensuring excellent customer service.

Key Responsibilities
  • Supervise and manage the General Merchandise department, including assigning and evaluating work, interviewing, hiring, and training new employees.
  • Coordinate sales promotions with the Home Office and execute initiatives to drive profitable sales and control expenses.
  • Assist customers in finding products and provide exceptional customer service.
  • Manage the special order functions and notify customers.
  • Partner with other store staff and campus organizations to create and maintain a Hassle Free customer service culture.
  • Conduct daily store walkthroughs to ensure proper stock levels, inventory placement, and customer service levels.
  • Manage the in-store merchandise display from the stockroom to the sales floor.
  • Execute Home Office-initiated markups and markdowns, analyze financial reports, process purchase orders, and approve invoices.
  • Partner with the Store Manager to execute promotions and sales and ensure proper inventory levels based on sales and trends.
Requirements
  • 3-5 years of relevant experience.
  • Bachelor's degree or equivalent.
  • 3-5 years of retail supervisory experience; computer literacy.
  • Strong communication skills (verbal and written) are required.
  • Previous supervisory/management experience is required.
Compensation

New York City Applicants: $19.75-$27.54/hr

State of California Applicants: $19.75-$27.54/hr

State of Colorado Applicants: $16.75-$23.36/hr

State of Montana Applicants: $16.75-$23.36/hr

State of Rhode Island Applicants: $16.75-$23.36/hr

State of Washington Applicants: $17.75-$24.75/hr


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