Care Manager
2 weeks ago
Villa of Hope is seeking a dedicated and compassionate Care Manager to join our team. As a Care Manager, you will play a vital role in helping youth and families rebuild relationships, recover from trauma, and renew hope for their future.
Key Responsibilities:
- Exercising full compliance with the Agency's Code of Conduct, all Agency Policies and Procedures.
- Maintaining confidentiality and security for all client and staff related materials and/or records.
- Regularly practicing adherence to the Program/Agency standards, and ensuring documentation/policy requirements are being followed.
- Demonstrating, promoting, and practicing cultural competency towards clients through respect and understanding.
- Recognizing and embracing the diversity of teams, supporting, and developing the strengths of each individual adult and their family.
- Consistently maintaining positive relationships with clients/families and other service providers in the community.
- Providing regular care management services to assigned caseload, which includes face-to-face visits per month based on expectations and need.
- Maintaining the required amount of billable services for each adult on their caseload.
- Facilitating the development of a Care Team and carrying out an individualized and strength-based Plan of Care.
- Assisting clients in managing and planning for safety needs and creating individualized safety/support plans.
- Making independent decisions and recommendations regarding immediate risk factors presented in the home-based sessions.
- Assuring that clients and families obtain the services they need to assure their physical and mental health and the ability to live safely in their home community. Will provide linkage/referrals to community resources for mental health, social, physical, and housing/basic needs, etc.
- Informing and educating clients and their families around a psychiatric diagnosis and its impact on home and community.
- Arranging own schedule to be available to clients and families in their homes/community including working evenings if needed.
- Will complete assessments of all clients, including HARP if applicable. Assessments include a comprehensive view of the client's strengths, challenges, skills, supports, etc.
- Documents all client contacts and assumes responsibility for maintaining clinical records in accordance with Agency Standards.
- Ensures documentation is accurate and completed on time.
- Participates in regular weekly supervision.
- Remains current in the field, and supports best practice models within the program.
- Participates in ongoing training and professional development provided by the agency.
Requirements:
- A Bachelor's of Arts or Science are preferred, or an Associate's Degree with 1 year relevant experience in the Human Service, Health Care, or Mental Health fields.
- A strong knowledge of Adult Mental Health preferred.
- Valid NYS driver's license in good standing and has use of an automobile.
- Flexibility to meet with clients during evening hours if needed.
Physical Requirements:
- The following lists physical demands an employee will perform on a regular basis: standing, walking, sitting, bending, stooping, squatting, kneeling, and climbing stairs.
- Ability to drive.
- Ability to walk short distances.
- Ability to use stairs.
- Ability to leave a location quickly.
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