Healthcare Manager

4 weeks ago

Rochester, New York, United States FREEDOM CARE , LLC Full time
Job Title: Health Home Care Manager

FreedomCare, LLC is seeking a highly skilled and compassionate Health Home Care Manager to join our Care Management team. As a key member of our team, you will play a vital role in delivering exceptional care to our patients and their families.

Job Summary:

The Health Home Care Manager will be responsible for outreach and engagement of potentially eligible patients, obtaining consents to enroll them in the Health Home Care Management Program, and collaborating with the patient's care team to complete comprehensive assessments and patient-centered care plans.

Key Responsibilities:
  • Screen for Health Home functional scale eligibility and conduct initial Health Homes assessments and reassessments of patient needs
  • Collaborate with medical providers and patients to develop, implement, and coordinate Health Homes compliant care plans for patients with chronic diseases
  • Provide direct service to a caseload of chronically ill patients and help them achieve their care plan goals by facilitating referrals, addressing access issues, connecting them to local resources, and developing relationships with healthcare providers
  • Coordinate patient services and care with pharmacies, insurance companies, hospital discharge planning, family caregivers, and other providers
  • Provide crisis intervention when needed
  • Conduct home visits and maintain patient contact and documentation of all services in accordance with Health Homes standards
  • Maintain patient confidentiality at all times
Requirements:
  • Ability to travel in the field to accompany patients to appointments and meet patients in person when needed
  • Strong working knowledge of local community resources
  • Demonstrated ability to work with data reporting, documentation, and outcomes
  • Strong communication and assessment skills; the ability to relate to patients, their families, and community care providers, along with ability to handle rapidly changing crisis situations
  • Ability to manage high volume caseloads
  • Able to express empathy and compassion for the underserved
  • Experience navigating several data management systems, such as Salesforce
  • Bachelor's degree (required)
  • Care management experience
Nice-to-Haves:
  • Bilingual Spanish strongly preferred

At FreedomCare, we offer a competitive compensation package, including medical benefits, retirement plans, wellness programs, fun company events, and ongoing learning opportunities to grow your career. We celebrate diversity and are committed to creating an inclusive environment for all employees. We are an Equal Opportunity Employer and do not discriminate based upon race, religion, color, national origin, ancestry, age, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, status as a protected veteran, status as an individual with a disability, citizenship or immigration status, or other applicable legally protected characteristics.

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