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Off-Site Airline Check-in Agent

2 months ago

Kenner, Louisiana, United States Bags Full time
Job Summary

We are seeking a highly skilled and customer-focused Off-Site Airline Check-in Agent to join our team at Bags. As a key member of our airport operations team, you will be responsible for providing exceptional service to airline passengers by checking their luggage and issuing boarding passes from an off-site location near the airport.

Key Responsibilities
  • Handle and secure luggage according to TSA standards
  • Issue boarding passes and tag bags for airline passengers
  • Provide general information to passengers about locations, directions, and flight information
  • Offer a high level of customer service to passengers and clients
  • Maintain a positive and friendly attitude in a fast-paced, high-volume environment
Requirements
  • Ability to work in the early morning rotation
  • At least 6 months of experience in a face-to-face guest service position
  • Data entry and/or computer experience preferred
  • Ability to communicate clearly with guests and clients
  • Ability to work in outside weather conditions
  • Knowledge of the airline or travel industry preferred
  • Must be eligible to work in the United States
  • Must successfully pass the pre-employment criminal background screening
  • Must pass pre-employment Drug Testing process
Physical Requirements
  • Ability to lift up to 70 lbs
  • Ability to push luggage cages both empty and full
  • Standing: 100% of the time
  • Walking: 50%
Appearance Guidelines
  • Employees are expected to present a professional business-like image at all times
  • Must be clean shaven, except for a fully-grown mustache, beard, or goatee
  • No visible tattoos or body piercings allowed
  • Must wear clean and well-maintained approved uniforms on shift